Refund and Returns Policy

Effective Date: 12.03.2025
Company: REVIMIT Energy Labs OÜ
Location: Järve 2, Tallinn, Estonia
Website: www.revimit.com

1. Returns & Refunds Eligibility

We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return or refund under the following conditions:

• The request must be made within 14 days of receiving your order.
• The product must be unused, unopened, and in its original packaging.
• Returns must include proof of purchase (order confirmation or receipt).
• We do not accept returns for opened or used products due to hygiene and safety reasons.

2. Return Process

1. Contact our support team at support@revimit.com with your order details.
2. Our team will review your request and provide return instructions.
3. Ship the product back to our return address at your own expense.
4. Once received and inspected, we will process your refund within 7 business days.

3. Refund Policy

• If the return is approved, refunds will be issued to the original payment method.
• Shipping fees are non-refundable.
• If the product is defective or incorrect, we will cover return shipping costs.
• If the refund is delayed, please check with your bank before contacting us.

4. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us within 7 days of receiving your order.

5. Non-Returnable Items

• Opened or used products.
• Gift cards or promotional items.
• Orders placed through third-party retailers (contact the retailer directly).